Mobile banking standard ISO 12812
New international standards on mobile banking have been agreed and key consumer protections are promoted thanks to Consumers International's place on the ISO working group.READ MORE
Standards are an integral part of the way we protect consumers globally. Agreed by experts, businesses and consumers, standards make our world easier, safer and more accessible. Although non-binding they often go on to form widely used legislation and act as a compliance system throughout the world. Consumers International has worked in the area of standards for as long as we have existed.
Since our creation in 1960, we have worked closely with a range of key stakeholders to ensure that consumers have a voice in standardisation. From participating in the standard development process at a global level to encouraging member involvement at a national level, we strive to guarantee that standards remain an essential tool for protecting consumers and strengthening their trust in products and services.
Consumers International has strong and long-standing relations with the International Standardisation Organisation (ISO) and their Consumer Policy Committee (COPOLCO).
As a Liaison organisation for COPOLCO, we propose new work items that can lead to the development of new standards. We have supported the development of many new standards on important areas such as energy, mobile payments and corporate social responsibility.
Our commitment to capacity building and training for consumer groups on standardisation has also enabled consumer organisations to develop a better understanding of why standards are such an important part of consumer protection.
Learn more about our work with COPOLCO.