Publications

blog

Three things we've learned about building a consumer-first marketplace in digital financial services

From online banking to Buy Now, Pay Later, digital financial services (DFS) have opened up a new world of opportunity for consumers. However, as the delivery of financial services for consumers is digitised, the urgency to close the digital gap becomes greater, as does the need to address mounting issues such as protecting consumer privacy and safeguarding data.

READ MORE

latest news

The power of people-centred action to keep 1.5 alive

At the 2024 UN Climate Change Conference (COP29), Consumers International, the membership body for 200+ consumer organisations from around the world, urges governments to ensure that action on consumption is adequately addressed within national climate strategies.

READ MORE