Too often consumers are at a disadvantage with the companies they interact. This can be unfair terms and conditions tying people into unfair contracts, or companies refusing to take responsibility for the safety of their products. Consumer justice ties into many areas of the work Consumers International does.
Consumers International members in 100 countries are calling for a focus on the protection and empowerment of individuals in the marketplace based on consumer rights, and for coordinated strategies across nations and intergovernmental bodies to build fair, safe, resilient and sustainable economies through consumer protection.
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Despite the human suffering and the economic crisis brought upon us by COVID 19, there are those who take the opportunity to profit from the chaos and misfortune of others. This has opened yet another front in our battle against a global virus: protecting consumers.
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