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60 Years of Impact

Consumers International 60th Anniversary The consumer movement has grown from a pioneering group of founding members in 1960 to an incredibly diverse and powerful global network in 2020. During…

We highlighted a shocking double standard in the car industry which was putting consumers’ lives at risk. Motor manufacturing giants were selling cars in unregulated markets with minimal or no safety…

Campaign success: Nissan remove the ‘zero star’ Tsuru car from production

On 26th October 2016, Nissan announced a date for ending the production of the Tsuru. The car, which received a ‘zero star’ rating in NCAP safety tests, is manufactured in Mexico.

Latest: Samsung Galaxy Note7

On the 10th October 2016, T-Mobile and AT&T decided to stop giving customers replacements of the Galaxy Note7, as well as cease all sales of the latest model in the Samsung Note series.

Double Standards in car safety contributes to high death toll on the roads in Latin America

Consumer organisations today released a joint report - Safer Cars For Latin America – in Lima Peru, which highlights the disparity of car safety regulations across Latin American countries, and shows…

Anne Fransen Fund 2017 projects announced

Seven Consumers International members from India, Fiji, Malaysia, Ecuador, Chile and Senegal will promote the protection of consumers around the globe through funding provided by the Anne Fransen…

Green Action Fund 2017 winners announced

25 members in developing and transitional economies will receive a grant of £2,000 each to implement this year’s Green Action Fund campaigns.

Making the case for consumer confidence in e-commerce at UNCTAD E-commerce week

Consumers International had a busy few days in Geneva at UNCTAD’s annual e-commerce week representing consumers on panels as diverse as business engagement, cross-border e-commerce and meeting the…

First ever Consumer Trade Dialogue held at the WTO

The first Consumer Trade Dialogue was held at the World Trade Organisation (WTO) in Geneva on Monday 6 May. The event brought together Consumers International staff and members, World Trade…

Consumers International publishes new research on consumer experiences of Artificial Intelligence

Consumers International has launched a new study into consumer experiences of artificial intelligence (AI) and the ways in which AI enabled services shape their consumer journeys and experiences, and…

Green Action Fund 2019 grantees announced

Consumers International is delighted to announce that 26 Consumers International members from developing and transitional economies are to be awarded a grant of £2,200 each to implement this year’s…

Anne Fransen Fund 2020 Projects Announced

Consumers International is delighted to announce that six of our members have been chosen to receive funding through the Anne Fransen Fund (AFF). This year’s winners are from Peru, Rwanda, Togo,…

Anne Fransen Fund 2021 Projects Announced

Consumers International is delighted to announce that six of our members have been chosen to receive funding through the Anne Fransen Fund (AFF). This year’s winners are from Chile, Columbia, Fiji,…

NEW RESEARCH: How consumer advocates can shape the future of financial services

Consumers International and CGAP set out how consumer advocates can build a better future for consumers of financial services.

A SNAPSHOT: The Consumer Lens on Packaging 2021

As a contribution to Earth Day 2021, that has a vision for “the world to hold sectors accountable for their role in our environmental crisis while also calling for bold, creative, and innovative…

26 Green Action Fund 2021 grants awarded to Consumers International Members

Consumers International calls for action to support consumers at the global climate summit - COP26

Economy-wide transformation means establishing new patterns of consumption and production, which will sometimes require shifts in individuals’ behaviours. Consumers everywhere will have to make…

New Research: Consumers worldwide concerned by opaque online pricing

Whilst consumers across the globe are knowledgeable about the potential risks and benefits of algorithmic personalised pricing, this type of opaque online pricing is causing concerns and distrust in…

Consumer advocates around the world call for change in digital finance

From 14 – 18 March Consumers International hosted the Fair Digital Finance Forum, uniting marketplace actors, influential thinkers and consumer advocates across 18 impactful, high-level events with a…

Anne Fransen Fund 2022 Projects Announced