Global consumer movement celebrates World Consumer Rights Day 2018
135 of our members in over 90 countries came together on March 15 to mark World Consumer Rights Day 2018.
Following on from last year’s events at the G20 Consumer Summit, where Consumers International set the agenda for building a digital world consumers can trust, this year, we took the #BetterDigitalWorld campaign further in our call for fairer digital marketplaces. With nearly half the world’s population now online, e-commerce is increasingly transforming the way that consumers shop. But too often consumers lack access to digital marketplaces that are safe and fair.
Our members used World Consumer Rights Day as an opportunity to tackle a wide range of issues that consumers face while shopping online, highlighting the need for more access, action against scams and fraud and better protection online. Our call for a #BetterDigitalWorld reached up to 11.1m people on Twitter alone.
Member highlights
Below, we’ve included a few highlights from around the world to give you a taste of how our members marked the day. Explore our interactive map and blog for the full picture of #BetterDigitalWorld activity.
We’ve also created a photo gallery of some of our favourite member photos from the day.
The Sudanese Consumer Protection Society organised a week of events exploring how digital marketplaces that are safe, fair and accessible for all can be developed.
In Chennai, CAG organised a presentation on internet safety and a debating competition on 'Digital Transactions - How Safe Are We?' at a women’s college.
In the UK, Which? released a video for consumers with their tips for shopping safely in online marketplaces.
In Suriname, Consumentenkring organised a panel discussion with the ICT Association, the Bankers' Association, internet service providers and consumer representatives on how digital marketplaces can be made fairer.
In Oman, OAFCP brought together consumer, government and business stakeholders for a seminar on the theme of fairer digital marketplaces.