200+
Member organisations
100+
Countries
60+
Years of Impact

Making Consumer Protection Fit for the Future

This week Consumers International represented the consumer voice at the first-ever OECD Consumer Policy Ministerial Meeting, an unprecedented milestone to address risk and opportunity in a new era of consumption.  
 
A strong message resounded: Collaboration is needed more than ever, and must extend beyond traditional actors. Through our seat at the table, we are proud to enrich dialogue and accelerate action. Our recommendations were taken up in the approved Declaration on Protecting and Empowering Consumers in the Digital and Green Transition. We spoke across thematic sessions and we united leaders in a VIP lunch to explore the nexus of sustainability and safety - highlighting that intersectional approaches can provide 'win-win-wins' for global goals, consumer protection and people in the marketplace. 

Read more

How consumer organisations can maximise their impact in digital finance policy

We've launched a new report, "Maximising Consumer Voices in Digital Financial Services Policy-Making," highlighting how innovative consumer organisations are using resources and expertise to improve digital financial services.

READ MORE

latest news

Transparency: A core enabler of Trust and Empowerment in Digital Finance

Discover how transparency fosters trust and empowerment in digital finance, addressing risks and enhancing financial inclusion for consumers globally.

READ MORE

latest blog

Three common misconceptions holding back the fight against plastic pollution

I recently had the privilege of representing Consumers International at the 4th meeting of the Intergovernmental Negotiating Committee (INC-4) - where member states are tasked with a monumental challenge - to develop an international legally binding instrument on plastic pollution.

READ MORE