Making a difference for consumers globally

The consumer landscape is constantly evolving. Our consumption habits today are dramatically different from the way they were 20 years ago. In 20 years time, there's no doubt they will have transformed again.  

The digital revolution, societal upheaval, and global shifts are shaking up markets and changing the way consumers interact with business. At the same time, interconnected global crises of climate, biodiversity, cost-of-living, and hunger are demanding a new approach. 

At Consumers International, we continually reassess our priorities to ensure we are tackling the issues that matter most to consumers. From combatting the dangers we face online like fraud, scams, or poor transparency, to developing new approaches to consumption which will enable three billion consumers to live sustainably by 2030. We work with our Members and partners to drive change in the global marketplace on a scale that cannot be achieved at national level alone. Together, we are building a fair, safe, and sustainable marketplace.