In the face of global crises like climate change and rising prices, and as we adapt to a greener, more digitalised world, we can no longer stand alone or work in siloes.
Leaders from across the marketplace and around the world need to work together to protect and empower consumers for years to come.
To shape a better future for consumers, our unique Change Network unites the consumer movement with leading organisations across government, academia, civil society and business. Together, we work towards a shared vision of a marketplace that is safe, fair and sustainable for consumers everywhere.
together with leading global organisations, we shape a better future for consumers
Join the only global, multi-stakeholder network for consumer rights
Organisations in our Change Network put people first, champion the consumer movement, develop unique insight and build consumer trust by design.
Our work together is underpinned by a commitment to the 11 legitimate consumer needs, outlined in the UN Guidelines for Consumer Protection.
Together, we've led major initiatives and driven impact on key issues.
- With the support of the Rockefeller Foundation, we explored the root of excessive prices for healthy and nutritious foods in Africa. Together we reached 30 million consumers, developed the Fair Food Price Monitor, and saw significant regulatory response in Nigeria, Kenya and Zambia.
- In collaboration with Consultative Group to Assist the Poor (CGAP-World Bank) and supported by the Bill & Melinda Gates Foundation, our Fair Digital Finance Accelerator bridges the gap between consumer groups and regulatory bodies in low- and middle-income countries.
- We partnered with the World Farmers' Organisation to lead the first ever global dialogue between farmers and consumer advocates.
Intergovernmental organisations
Food and Agriculture Organization of the United Nations
International Organization for Standardization
International Telecommunications Union
Organisation for Economic Co-Operation and Development (OECD)
Organization of American States
Transatlantic Consumer Dialogue
United Nations Economic and Social Council
United Nations Environment Programme
United Nations Climate Change
United Nations Trade and Development (UNCTAD)
World Trade Organization
Supporting Partners
Amazon
ANEC - European Voice in Standardisation
BEUC - The European Consumer Organisation
Bill & Melinda Gates Foundation
Cenfri
Consultative Group to Assist the Poor
Cowry Consulting
Ford Foundation
GlobeScan
Government of Germany, Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection
International Consumer Research and Testing
INGKA Group
Integrate to Zero
Mastercard Center for Inclusive Growth
PayPal
The Rockefeller Foundation
Swedish Society for Nature Conservation (SSNC)
VISA
Wise
Principles for building with and for consumers
We are building a dynamic Change Network with organisations who share our commitment to protecting and empowering consumers.
From 2023, all organisations within the Change Network commit to the following Principles for Building with and for Consumers.
Champion the global consumer movement
- Raise awareness of the value of the consumer movement and support its independence, reputation, integrity and mission.
- Seek strategic opportunities with the consumer movement to support consumers together.
- Refrain from leveraging engagement with the consumer movement to advance narrow political or commercial aims.
Champion consumer protection & empowerment within your organisation
- Disseminate the shared principles of building with and for consumers.
- Identify opportunities to improve consumer protection and empowerment.
Champion and advance the common principles of consumer protection held at the United Nations
- Increase public awareness of the United Nations Guidelines of Consumer Protection.
- Support the continuous improvement of the United Nations Guidelines of Consumer Protection.
- Push for the global implementation and application of the United Nations Guidelines of Consumer Protection