Mobile banking standard ISO 12812
New international standards on mobile banking have been agreed and key consumer protections are promoted thanks to Consumers International's place on the ISO working group.READ MORE
Since 2016, Consumers International has partnered with the German Federal Ministry of Justice and Consumer Protection (BMJV) and our German member, the Federation of German Consumer Organisations (vzbv), to tackle the vital and current issue of building a digital world consumers can trust.
After the G20 Summit the G20 digital ministers released a statement on 7 April. The statement notes the recommendations presented at the G20 Consumer Summit on 15 March, emphasises the importance of building a digital world consumes can trust and invites Consumers International to join further discussions on how to protect consumers in the digital economy under the next G20 presidency.
In their statement digital ministers from the G20 plus Norway, the Netherlands, Spain, Singapore and Vietnam said: “Trust and security are fundamental to the functioning of the digital economy; without them, uptake of digital technologies may be limited, undermining an important source of potential growth and social progress.”
On 15 March 2017 (World Consumer Rights Day), we co-hosted a G20 consumer summit, in Berlin, Germany. The summit was part of the official G20 agenda for the German Presidency, and discussed a range of topics including:
At the summit new international research on the most important areas for consumer digital rights and concerns was presented, including the results of a consumer survey conducted in six G20 countries.
This event was a key part of the activity for our World Consumer Rights Day 2017 campaign as well as being a stepping stone for our work on digital.