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We represent consumers in a range of global, international and regional forums including the United Nations, the OECD and the International Standards Organisation. International agreements, guidelines and recommendations help to guide the development of consumer protection around the world, influencing national policy makers and promoting good practice.

news

Mobile banking standard ISO 12812

New international standards on mobile banking have been agreed and key consumer protections are promoted thanks to Consumers International's place on the ISO working group.

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blog

Open banking goes live – what will it mean for consumers?

This month, the UK became the first country in the world to implement open banking. This blog explores how significant this technology could be for consumers, including potential opportunities and challenges.

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Our Latest Publication

Connecting Voices: a role for consumer rights in developing digital society

Our major new report explores how consumer digital issues are presenting themselves in selected Latin American, African and Asian countries and where there are opportunities to focus resources to more effectively achieve positive change. The research is based on a survey of our members, interviews with consumer activists, digital rights organisations and intergovernmental organisations.

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