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Too often consumers are at a disadvantage with the companies they interact. This can be unfair terms and conditions tying people into unfair contracts, or companies refusing to take responsibility for the safety of their products. Consumer justice ties into many areas of the work Consumers International does. 

news

Mobile banking standard ISO 12812

New international standards on mobile banking have been agreed and key consumer protections are promoted thanks to Consumers International's place on the ISO working group.

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blog

Consumers Sold Out? The trouble with ticket resale

Tilly South, Policy and Campaigns Advisor at CHOICE, provides a campaign update and explains why CHOICE are calling for urgent reforms to make the global ticket resale industry fairer for consumers.

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Our Latest Publication

Connecting Voices: a role for consumer rights in developing digital society

Our major new report explores how consumer digital issues are presenting themselves in selected Latin American, African and Asian countries and where there are opportunities to focus resources to more effectively achieve positive change. The research is based on a survey of our members, interviews with consumer activists, digital rights organisations and intergovernmental organisations.

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