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Digital technology is having a dramatic impact on consumers around the world, creating many new benefits including better communication, access to information and greater choice and convenience. Whilst consumers undoubtedly benefit from these technologies, there are questions about how to establish access to the internet for the many consumers who are not connected, how to improve the quality of services, which online services and products consumers can trust and what happens to the data they share online. To address some of these issues and promote access, participation and innovation in digital technology Consumers International is working to create a #BetterDigitalWorld. Throughout the next year and beyond we will be working on a range of projects that will help build an online world that consumers can trust.

The interactive map below shows our member's activities to build a #BetterDigitalWorld for World Consumer Rights Day 2017.
Click on a tweet or pin to find out more. 



A better digital world with the G20

Consumers International are partnering with the German Federal Ministry of Justice and Consumer Protection (BMJV) and our German Member, the Federation of German Consumer Organisations (vzbv) to tackle the vital and current issue of building better consumer rights in the digital world. As part of the partnership we co-hosted a G20 consumer summit on 15 March 2017, World Consumer Rights Day, in Berlin, Germany. The summit is part of the official G20 agenda for the German Presidency.

Latest News
28 September 2017

Consumers International releases new report on the growth of FinTech

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10 July 2017

Consumers International welcomes G20 leaders support for consumer protection in the digital economy

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07 April 2017

Consumer movement welcomes statement from G20 Digital Ministers

22 March 2017

Consumer organisations come together for World Consumer Rights Day 2017

ANNOUNCEMENT: For World Consumer Rights Day 2018 we'll be calling for digital marketplaces that are more accessible… https://t.co/uA1YdeLGG2
Consumers_Int @Consumers_Int
#UberHack compromised the personal data of 57m people globally and concealed for over a year. Our #G20https://t.co/fnu5qtqtO8
RT @Consumers_Int: Counting down to World Consumer Rights Day on 15 March https://t.co/sdXuJlxl1b #50DaysToGo #BetterDigitalWorld https://t…
New @FreedomHouseDC report out this week evaluating levels of #InternetFreedom for people around the world. Interes… https://t.co/vgaXoIWSz8
Consumers_Int @Consumers_Int
Great to see our member @choiceaustralia’s Amazon Kindle T&Cs video being showcased at the @Mozilla &… https://t.co/nEzdcGJevR
Consumers_Int @Consumers_Int